WEBSITE Care Plans

Benefits of a Website Care & Maintenance Plan

If your website is the driving force of your online marketing campaign, your new client funnel or the place your customers visit to find information about your products and services, then you can’t afford to risk your site going offline. Our care plans ensure that your website is online and working hard for you. Our SEM & SEO plans will take your site to the next level, with ongoing work and additions to your site each month helping you reach your online goals.

Care plans were developed so that we can provide clients with a business need, exceptional customer service and support. Care plan clients have direct access to our developers via telephone and email to sort out any issues fast. Our developers are all Australian and working directly in our Capalaba office. Care plan clients also pay a reduced hourly rate for any additional work requested.

Please note:  All of our plans can be customised to suit your particular business and your unique needs.

Customer Care Plan Support Icon

Support Available

All of our clients with Care Plans receive VIP support via phone or email.
Brisbane Customer Care Plan Monitoring & Visual Checks

Monitoring & Visual Checks

Remove the stress of checking your site, let us take care of it for you.
Customer Care Plan Software Updates

Software Updates

Keeping your site software up to date will help to prevent attacks.

Some Of Our Popular Plans…

 

 

Will you still help me if I don’t have a care Plan?

Absolutely!

We are happy to help clients both old and new, even if the website wasn’t built by us. If you need immediate support (within 24 hours – 48 hours) and you do no have a care plan, our minimum time cost is $75 ex GST (weekends additional cost). Email support may available at a reduced cost, with assistance provided within 5 days (excluding weekends), just message us here.

For support via email please complete your details using our easy contact form and we will be in contact ASAP.

Or sign up for a care plan and enjoy 15 minutes or more included phone or email support every month! Our Care Plan clients receive additional support beyond their included time at a reduced cost too.

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