WEBSITE Care Plans
Benefits of a Website Care & Maintenance Plan
If your website is the driving force of your online marketing campaign, your new client funnel or the place your customers visit to find information about your products and services, then you can’t afford to risk your site going offline. Our care plans ensure that your website is online and working hard for you. Our SEM & SEO plans will take your site to the next level, with ongoing work and additions to your site each month helping you reach your online goals.
Care plans were developed so that we can provide clients with a business need, exceptional customer service and support. Care plan clients have direct access to our developers via telephone and email to sort out any issues fast. Our developers are all Australian and working directly in our Capalaba office. Care plan clients also pay a reduced hourly rate for any additional work requested.
Please note: All of our plans can be customised to suit your particular business and your unique needs.
Support Available
Monitoring & Visual Checks
Software Updates
Some Of Our Popular Plans…
Care Plan - Maintain
Everything you need to keep your website running- Monthly plugins update
- Monthly core software update
- Quarterly contact form test
- Monthly visual check
- 24/7 site uptime monitoring
- 15 minutes phone or email support time per month
- Support time to improve site features, functionality, usability & style improvements
- Monthly blog post written
- Stock image sourced for post (if required)
- Post added to your website with SEO
- Pay quarterly in advance and enjoy 45 minutes of included additional support across the quarter.
Care Plan - Improve
Improving your website month to month- Monthly plugins update
- Monthly core software update
- Quarterly contact form test
- Monthly visual check
- 24/7 site uptime monitoring
- 30 minutes phone or email support time per month
- Support time can be used for site features, functionality, usability & style improvements
- Monthly blog post written
- Stock image sourced for post (if required)
- Post added to your website with SEO
- Pay quarterly in advance and enjoy 90 minutes of support time for site improvements and troubleshooting.
Care Plan With Marketing
Your business online & growing monthly- Monthly plugins update
- Monthly core software update
- Quarterly contact form test
- Monthly visual check
- 24/7 site uptime monitoring
- 30 minutes phone or email support time per month
- Site features, functionality, usability & style improvements
- Monthly blog post written
- Stock image sourced for post (if required)
- Post added to your website with SEO
- Pay quarterly in advance and enjoy 45 minutes of additional VIP support across each quarter
Will you still help me if I don’t have a care Plan?
Absolutely!
We are happy to help clients both old and new, even if the website wasn’t built by us. If you need immediate support (within 24 hours – 48 hours) and you do no have a care plan, our minimum time cost is $75 ex GST (weekends additional cost). Email support may available at a reduced cost, with assistance provided within 5 days (excluding weekends), just message us here.
For support via email please complete your details using our easy contact form and we will be in contact ASAP.
Or sign up for a care plan and enjoy 15 minutes or more included phone or email support every month! Our Care Plan clients receive additional support beyond their included time at a reduced cost too.